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Home News UK Health and Safety Latest

Product recalls issued by OPSS over safety concerns across major retailers

Michael Harland by Michael Harland
December 20, 2025
in UK Health and Safety Latest
Reading Time: 4 mins read
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Product recalls issued by OPSS over safety concerns across major retailers

Story Highlight

– OPSS recalls products from Asda, M&S, and B&M.
– George Home Cushions pose a fire risk.
– M&S Neon Candles may flare up while burning.
– B&M recalls a mug due to breakage risk.
– Consumers advised to return items for refunds.

Full Story

The Office for Product Safety and Standards (OPSS) has announced several product recalls this week, prompting consumers to check their purchases from prominent retailers. The OPSS plays a critical role in ensuring consumer safety by monitoring products available to the public and pulling items that pose potential health or safety risks.

This week’s recalls impact well-known brands, including Asda, Marks & Spencer (M&S), and B&M. These withdrawals are part of the OPSS’s ongoing efforts to inform the public about items that have been deemed unsafe or non-compliant with existing safety regulations, covering a range of consumer goods while excluding food, pharmaceuticals, and vehicles.

As consumer safety remains a priority, the OPSS issues recalls based on various factors including safety hazards, defects, and regulatory violations. Detailed information about the latest recalls has been published on the official government website, which provides guidelines for consumers seeking refunds, repairs, or replacements for the affected products.

**Asda’s Product Withdrawal**

Among the products recalled is the George Home Cushions from Asda, which have been found to carry a significant fire risk. The cushions may have internal filling that lacks necessary fire-retardant properties, potentially igniting if exposed to an open flame.

– **Product Name:** George Home Cushions
– **Brand:** George
– **Sales Period:** January 2023 – December 2025
– **Product Description:** A selection of square cushions available in multiple colours.

The cushions do not adhere to the Furniture and Furnishings (Fire) (Safety) Regulations 1988. As a result, the OPSS has instructed consumers to cease using the product immediately and return it to the nearest store for a complete refund. Asda has expressed its regret over the situation, with a spokesperson stating, “We are very sorry for any inconvenience caused. If you would like any further information, please contact: Asda Customer Relations – 0330 053 011.”

**M&S Candle Recall**

In a separate recall, Marks & Spencer has withdrawn its Neon Candles due to compliance issues with the General Product Safety Regulation 2005. These candles have been identified as a fire hazard, as they may flare up while burning, putting consumers at risk.

– **Product Name:** Marks & Spencer Neon Candles
– **Product Type:** Decorative Homeware/Gardenware – Candles
– **Product Codes:** 8050M, 8049M, 8066M, 9722M, 9730M, 9732M, 8052M
– **Product Description:** 120g neon candles available at M&S Fashion, Home and Beauty stores, and online.
– **Country of Origin:** China

The OPSS has advised consumers to stop using the neon candles immediately and return them to any M&S store for a full refund. Further information can be obtained through the M&S website or by contacting Customer Services at 0333 014 8555.

**B&M Product Safety Concern**

B&M has also issued a recall for one of its products—a ceramic mug—after reports emerged indicating that the mug’s base could break, posing a risk of injury. Customers who have purchased this item are urged to retain the packaging until returning the product for a complete refund.

– **Product Name:** Kitchen/Cooking Accessories
– **Brand:** B&M
– **Product Identifiers:** B&M / Cream and Green
– **Product Code:** 424919

The risk level has not been explicitly stated, but B&M encourages customers to reach out to Customer Services at 0330 838 9000 if they have any inquiries. The company has apologised for any inconvenience caused by the recall.

**Importance of Compliance and Consumer Safety**

The OPSS plays a pivotal role in safeguarding the public from product-related dangers, emphasising the importance of compliance with safety regulations. Its mission is clear: to “protect people and places from product-related harm, ensuring consumers and businesses can buy and sell products with confidence.”

As recalls like these highlight the potential dangers found in everyday consumer goods, the OPSS continues to monitor and regulate the marketplace to uphold safety standards. Consumers are encouraged to stay informed by checking the official government website regularly, particularly regarding products that have been identified as high-risk or those subject to recall and modification programmes.

The ongoing vigilance of the OPSS and cooperation from retailers is crucial in maintaining consumer safety. By being proactive, the OPSS aims to foster an environment where shoppers can purchase items without worrying about the potential hazards they may encounter.

Our Thoughts

The recent recalls of consumer products by the OPSS highlight significant gaps in safety compliance that could be addressed. Key lessons include the importance of rigorous quality assurance processes and adherence to the Furniture and Furnishings (Fire) (Safety) Regulations 1988, as seen with the George Home Cushions’ lack of fire-retardant filling. Additionally, the non-compliance of Marks and Spencer Neon Candles with the General Product Safety Regulation 2005 suggests inadequate safety assessments prior to sale.

To prevent similar incidents, retailers should implement stricter pre-market testing and elevate their supply chain oversight, ensuring products meet all regulatory safety standards before reaching consumers. Regular audits and training on compliance for all levels of staff are vital for maintaining safety protocol adherence.

By failing to adhere to relevant regulations, these companies risk not only consumer safety but also potential legal repercussions. Enhanced monitoring and more robust recall procedures could mitigate future risks and protect consumers effectively. The OPSS’s role in enforcing compliance must also be complemented with proactive measures from retailers.

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Michael Harland

Michael Harland

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