Story Highlight
– Paul Coulson died in conveyor crush incident at work.
– He was removing packaging when conveyor was activated.
– Huws Gray Limited fined £2.2 million for safety breach.
– Prior warnings ignored, risk access allowed before tragedy.
– New safety measures implemented post-incident to prevent access.
Full Story
A 56-year-old labourer tragically lost his life in a workplace incident at Herringswell Sawmills in Bury St Edmunds, Suffolk, on May 22, 2024. The accident occurred when a colleague inadvertently activated a conveyor, unaware that Paul Coulson was within its framework, resulting in a fatal crush.
Mr Coulson had been performing his duties at the sawmill, which is managed by Huws Gray Limited, by extracting plastic packaging from pallets of timber to facilitate their processing. In a moment of fatal oversight, he entered the conveyor system to remove some of the packaging. Unfortunately, another worker, positioned out of Mr Coulson’s view, initiated the conveyor. This action caused the timber package to advance and struck Mr Coulson.
Observing that the timber was not moving correctly on the conveyor, the operative reversed the machinery, only to direct it forward again, leading to a second collision with Mr Coulson. The injuries sustained from these incidents were severe, and despite immediate efforts to assist him, he was pronounced dead at the scene.
An investigation conducted by the Health and Safety Executive (HSE) following the incident brought to light several critical safety lapses. The HSE discovered that the company had been aware of the dangers posed by the conveyor, having previously identified that employees were entering the hazardous areas of the equipment. In response, the company had placed signage to instruct workers against such actions.
However, a review of CCTV footage indicated a stark pattern of unsafe behaviour; between April 14 and May 23, 2024, employees accessed the conveyor’s danger zone on 19 occasions, which raised questions about compliance with safety protocols. Although stickers had been applied to the machinery in an attempt to dissuade workers from entering the area, the company failed to take any further preventative measures until after the fatal incident.
In the aftermath of Mr Coulson’s death, Huws Gray Limited implemented several new safety measures aimed at preventing similar occurrences. These included the installation of guarding around the conveyor to restrict access as well as altering operational procedures. Workers were now required to unwrap pallets before they reached the conveyor system, an effort to enhance workplace safety. Additionally, improvements to the CCTV system were made to ensure better surveillance of the area.
Huws Gray Limited, which has its headquarters in Llangefni, Anglesey, employs over 5,500 staff across a network of more than 250 branches. The company has since pleaded guilty to violating the Health and Safety at Work etc Act 1974, specifically Section 2(1). In court, they faced a stiff penalty; on March 26, at Chelmsford Magistrates Court, the firm was fined £2.2 million and ordered to cover court costs amounting to £9,929.
Joanne Williams, an inspector for the HSE, expressed her profound concern regarding the circumstances surrounding Mr Coulson’s tragic death. She stated, “This was a staggering failure that has cost a man his life and robbed a family of their loved one, and the scale of the fine handed down reflects the gravity of this case.” Williams also emphasised that regardless of an organisation’s size, adherence to safety regulations regarding hazardous equipment is imperative.
“Our investigation revealed that in this case, Huws Gray Ltd chose to control a serious risk through instruction alone—rather than implementing proper safeguarding measures,” she noted. “This meant employees were able to access a danger area, with tragic consequences. Had Huws Gray Ltd taken robust action when they became aware of the problem, Paul Coulson would be alive today.”
The incident underscores a critical issue in workplace safety, highlighting the need for rigorous adherence to protective protocols to avert similar tragedies in the future. Williams extended her condolences to Mr Coulson’s family and friends, acknowledging the immense loss they have endured.
The case was prosecuted by HSE lawyer Edward Parton, with support from paralegal Mariea Slater, both of whom have highlighted the importance of workplace safety measures in safeguarding lives.
This devastating incident not only serves as a grim reminder of the potential hazards in industrial settings but also raises significant questions about the effectiveness of safety procedures within companies. Ensuring that similar oversights do not recur is essential for protecting employees and safeguarding the integrity of workplaces across various industries.
As the investigation concluded and measures were put into place, the focus remains on improving safety standards. The HSE’s commitment to addressing such failures is reflected in their enforcement actions, aimed at both punishing negligence and encouraging compliance among all organisations. Ultimately, the priority must be the protection of workers, ensuring that tragedies like that of Paul Coulson are not repeated.
Our Thoughts
The tragic incident involving Paul Coulson demonstrates significant failures in risk management and compliance with UK health and safety legislation. Huws Gray Limited breached the Health and Safety at Work etc Act 1974, Section 2(1), by inadequately addressing known risks associated with access to the conveyor’s danger zone.
To prevent this incident, the company should have implemented immediate and effective safety measures upon identifying instances of staff entering hazardous areas. Instead of relying solely on signage, they should have installed physical guarding around the conveyor and enforced strict access controls. The introduction of a safe system of work, where packaging was removed prior to loading onto the conveyor, was an essential step, but should have been taken proactively.
Key lessons include prioritizing comprehensive risk assessments, not just verbal or visual instructions for safety, and ensuring robust supervision to actively monitor compliance. Increased training and a culture of safety awareness could also prevent similar occurrences in the future. Relevant regulations emphasize the necessity of addressing hazards through the hierarchy of control, which was not adequately followed in this case.



















