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Unregistered gas fitter sentenced for dangerous work in Torquay house

Tara Rowden by Tara Rowden
January 8, 2026
in UK Health and Safety Latest
Reading Time: 4 mins read
0

Story Highlight

– Unregistered gas fitter sentenced for dangerous installation work.
– Gas leak discovered after faulty boiler installation.
– Homeowners faced serious safety risks with young children.
– Ben Owen received 15-month suspended sentence and community service.
– HSE urges checking Gas Safe Register for qualified professionals.

Full Story

An unregistered gas fitter has been prosecuted for conducting hazardous gas work at a residence in Torquay, creating an ‘immediately dangerous’ situation for the inhabitants. The case highlights the critical importance of ensuring gas work is executed by qualified professionals.

During a hearing at Exeter Crown Court, it emerged that Benjamin Owen, operating under the trading name BPS and known informally as ‘Ben the Plumber’, was tasked with replacing an outdated boiler in a home on Barton Hill in February 2023. However, the new boiler malfunctioned shortly after installation, prompting the homeowners to call in another plumber for an assessment.

The second plumber responded to their concerns regarding the installation, which Owen had dismissed, only to uncover a serious issue. Upon investigation, they identified a gas leak in the supply pipe, prompting them to contact the emergency gas service. The responders classified the situation as ‘immediately dangerous’ and capped the gas supply to avert potential disaster.

Subsequently, the Gas Safe Register was alerted and conducted a thorough inspection of the installation. Their findings revealed multiple faults with the boiler that had been improperly installed by Owen. To rectify the issues, the homeowners had to engage a third company, which discovered even more defects linked to Owen’s earlier work.

An investigation by the Health and Safety Executive (HSE) exposed the fact that Owen was not registered with the Gas Safe Register, which is a crucial requirement under UK law for anyone undertaking gas work. Although he had previously been registered, his certification had lapsed in October 2021 due to non-renewal. Since 20 October 2021, he had been prohibited from legally performing any gas-related tasks.

The lack of proper qualifications not only contravened legal regulations but also posed significant risks, including the potential for gas explosions, fires, and poisonings from carbon monoxide. These dangers underline the critical nature of engaging qualified gas engineers for such installations.

In court, Ben Owen, residing on Peter Street in St. Hellier, Jersey, pleaded guilty to breaching several sections of the Gas Safety (Installation and Use) Regulations 1998. He was sentenced to a 15-month imprisonment term, which has been suspended for 18 months. The court also mandated he complete 150 hours of community service and pay £1,000 towards court costs.

Following the verdict, Simon Jones, an inspector at the HSE, commented on Owen’s actions, stating, “Ben Owen undertook gas work which he knew he was not registered to do, and the work that he undertook was found to be dangerous, putting the lives of the homeowners and their four young children at risk. All gas work must be conducted by registered Gas Safe engineers to ensure the highest standards are met to prevent injury and loss of life. We advise all householders to check that anyone they allow to work on their gas supply is Gas Safe registered. This can be done at the Gas Safe Register website.”

The HSE has made available guidance on safely managing gas appliances and responding to gas emergencies, which can be accessed via their website. To confirm whether an engineer is validly registered, homeowners can visit the Gas Safe Register online portal.

The enforcement of safety regulations surrounding gas work is a responsibility shared among various parties, and this case serves as a stark reminder of the potential consequences of negligence and non-compliance. Daniel Poole, an enforcement lawyer with the HSE, led the prosecution, emphasising the duty of care owed to the public by those working within potentially hazardous sectors.

The significance of this case extends beyond the immediate danger faced by the Torquay family, reflecting broader concerns regarding public safety in gas installation. Adequate checks and balances are necessary to ensure that only qualified professionals undertake such work, minimising the risks associated with gas installations in residential properties.

In light of the fraud perpetrated by Owen, it is vital that homeowners remain vigilant when hiring tradespeople for gas-related work. The HSE encourages consumers to actively verify the credentials of gas fitters, ensuring they are listed on the Gas Safe Register, a requisite for any individual looking to work with gas appliances safely.

The HSE continues its vital role as the UK’s leading authority on workplace health and safety, striving to safeguard communities and promote safer practices in various trades. For further information on gas safety regulations and updates from the HSE, additional resources are available on their official website.

This prosecution should encourage all individuals to be more discerning and informed when it comes to hiring service providers for gas work, as neglecting to do so could have severe and potentially fatal consequences.

Our Thoughts

To avoid the dangerous situation in Torquay, the homeowner should have verified the gas fitter’s registration on the Gas Safe Register before allowing work to commence, thus ensuring compliance with the Gas Safety (Installation and Use) Regulations 1998. The unregistered gas fitter, Ben Owen, knowingly carried out work without the necessary qualifications, breaching Sections 3(3), 26(1), and 27(1) of the regulations, which are designed to prevent unsafe gas work that poses risks such as gas leaks and carbon monoxide exposure.

Key safety lessons include the importance of verifying credentials of contractors and the need for regular checks on registration status, especially in cases where a service provider’s registration has lapsed. Householders should be informed about potential hazards and encouraged to always select Gas Safe registered professionals.

Similar incidents could be prevented by increasing public awareness of the Gas Safe Register, and by enforcing stricter penalties for individuals conducting illegal gas work. Regular training and certifications for registered workers can also help maintain high safety standards in gas installations.

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Tara Rowden

Tara Rowden

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